Multi-Role SaaS Platform for Electrical Distribution & Services
ElectroShop is a comprehensive digital platform designed for NextGen Power Tech Ltd. to revolutionize electrical product distribution and service management across Bangladesh.
Full system control & analytics
Area management & stock control
Quality verification & monitoring
Field service execution
Product ordering & service requests
Seamless end-to-end ordering experience with real-time updates:
Six-step process ensuring quality and accountability:
Customer initiates service request through the platform
SMS alerts sent to available electricians in the area
Electrician accepts available job from their queue
Electrician executes work and submits completion report
Quality check before final approval
Automatic commission calculation and payment
Distributors manage their entire area operation from one unified dashboard:
View, validate & manage all incoming orders from customers
Real-time inventory tracking and low-stock alerts
Manage team members, areas, and service assignments
SMS alerts for new orders and job requests
Track all electrical installation & repair requests
Analytics on sales, services, and performance metrics
Electricians receive job notifications and manage tasks via SMS and mobile interface:
20% of service charges are automatically credited to each electrician's account for completed, verified work.
✓ Transparent calculations
✓ Real-time balance tracking
✓ Payment history available
Supervisors act as quality controllers, ensuring all work meets standards before final approval:
Track all electricians in their area in real-time
Review completed jobs with photos and details
Accept completed work or request rework
Generate performance reports for management
Master control center with real-time insights across the entire platform:
Additional Features:
Before development begins, a complete professional design system will be delivered in Figma:
Clear specifications, component guides, and annotated mockups for seamless development.
Modern, scalable PHP framework with excellent ecosystem
Server-side rendering with responsive design
Reliable relational database for complex data structures
SMS Gateway integration, payment APIs, third-party services
Scalable cloud infrastructure with auto-scaling capabilities
Real-time SMS alerts to all users for job updates
SMS & in-app alerts keep everyone updated instantly
Full English and Bengali interface for broader user base
Manage operations by geographic zones efficiently
Automatic 20% service charge to electricians
Multi-level verification prevents poor-quality work
Complete income, expense, and ROI visibility
Figma Design System, Architecture Documentation
Database, APIs, Authentication, User Management
Dashboard, Order Mgmt, Stock Control, Reporting
Service Requests, Electrician Assignment, SMS Integration
Supervisor Panel, Customer Portal, Payment Processing
QA, UAT, Performance Tuning, Go-Live Support
How we'll measure the platform's success:
KPI: Active users across all roles
Target: Rapid onboarding and high engagement
KPI: Orders processed per month
Target: Consistent growth trajectory
KPI: Electrician verification rate
Target: >95% quality approval rate
KPI: Platform availability
Target: 99.5% uptime SLA
KPI: Accurate, timely payments
Target: 100% accuracy in calculations
KPI: Net satisfaction score
Target: Regular feedback and improvements
Project execution follows a structured, milestone-based approach:
Design, Planning, Architecture
Backend Development
Distributor & Service Module
Admin, Supervisor, Customer Portals
QA, Testing, Optimizations
UAT & Final Adjustments
Deep understanding of Bangladesh's digital landscape and local business needs
Experience building complex multi-role SaaS platforms
Rigorous testing protocols and commitment to excellence
Post-launch support and continuous improvements included
Regular updates, transparent progress reporting, and collaboration
Built on modern architecture that grows with your business
Timeline: Today
Timeline: This week
Timeline: Next week
Timeline: Before start
Timeline: Project start
Timeline: Week 1
NextGen Power Tech Ltd.
ElectroShop: Powering Electrical Distribution & Services